Shipping & Returns

SHIPPING INFORMATION

Numero Uno Clothing Ltd. ships its products to almost all parts of India. Orders placed will be shipped usually within 72 hours. We ship on all days except Sunday and National Holidays.

Shipping Charges: Numero Uno Clothing Ltd. provides free shipping on all items. Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 3 to 5 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations: Currently we do not deliver to locations outside India.

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 72 hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.


RETURN POLICY

We have a ‘no questions asked’ 10 days return policy only on unused items. The items returned have to be in their original state/unused and accompanied by the original packaging and tag.

The merchandise should not be in a used state. Soiled/stained/worn-out or torn merchandise will NOT be accepted. The merchandise purchased on discount cannot be returned unless there is a manufacturing defect; in which case the customer is requested to notify the Numero Uno's Customer Support team within 10 days of receipt of the order.

You can send across the goods through any reputed courier agencies to the below address: 

Numero Uno Clothing Ltd.

6th Floor, Paras Trade Centre, Gwal Pahari,

Sector-2,Gurugram Faridabad Toll Road,Gurugram-122003,Haryana, India
Phone: 0124-4555222( corporate office)

Please send us a mail at customercare@nucl.in or call us on 0124–4555222 – Ext – 333 to obtain a Return Merchandise Number or RMA before you ship the item back to us. No goods will be accepted without a Return Merchandise Number/RMA.

For Sale/Discounted/Clearance items:

Absolutely no returns on sale or discounted items.